Question 1

What is Nexvlo Capital?

Accepted Answer

Nexvlo is a unified investing platform covering stocks, ETFs, crypto, options, futures, forex, bonds, commodities and indices — with automation, copy-trading, and institutional-grade security built in.

Question 2

How do I sign up?

Accepted Answer

Click Get Started, create an account with email or Google, complete a 60-second KYC check, fund your wallet, and you're ready to trade.

Question 3

Is there a free plan?

Accepted Answer

Yes — the Starter plan is free forever and includes access to every asset class, one auto-trade bot, and one copy slot.

Question 4

What can I trade?

Accepted Answer

Stocks, ETFs, crypto, options, futures, forex, bonds, commodities and indices — all under one unified account.

Question 5

How does auto-trading work?

Accepted Answer

Deploy a bot from a template or define your own. The bot runs 24/7, manages positions according to its rules, and reports every trade in your history.

Question 6

Can I copy other traders?

Accepted Answer

Yes. Browse verified experts ranked by ROI, win rate and drawdown, then mirror their trades automatically.

Question 7

Are there trading fees?

Accepted Answer

Yes, transparent per-asset fees shown before every order. See the Learn Hub for the full schedule — no hidden charges.

Question 8

How do I deposit funds?

Accepted Answer

Card (Visa, Mastercard), bank transfer, or crypto (BTC, ETH, USDT, USDC). Most deposits clear in minutes.

Question 9

How fast are withdrawals?

Accepted Answer

Crypto withdrawals process within minutes. Card and bank withdrawals settle in 1–3 business days.

Question 10

Do you support retirement accounts?

Accepted Answer

Yes — Roth IRA and standard investment accounts are available, with tax-aware reporting built in.

Question 11

Is my money safe?

Accepted Answer

We use bank-grade encryption, 2FA, cold storage for the majority of assets, and row-level isolation in the database. KYC keeps the platform compliant.

Question 12

Do you support 2FA?

Accepted Answer

Yes — TOTP-based 2FA and biometric login on mobile, enforced on every sensitive action.

Question 13

What happens if I lose access?

Accepted Answer

Use the email recovery flow on the login page. For account-specific issues, contact support — we respond 24/7.

Question 14

Can I switch plans?

Accepted Answer

Anytime, in your Subscriptions page. Upgrades are prorated; downgrades take effect at the next renewal.

Question 15

Do you offer refunds?

Accepted Answer

Pro and Elite include a 14-day money-back guarantee — no questions asked.

Questions, answered.

Getting started

Trading & automation

Money & accounts

Security

Plans & billing